Website Visitor
Feedback
Gather feedback thoughtfully, intelligently, and in a way that drives meaningful action.
Instant Feedback
Under Your Control
Anonymous or Identified
Collect feedback exactly where the experience happens—on your site, at the very moment a visitor takes action.
You decide how and when widgets appear. Seamlessly aligned with your design. Precisely triggered by behavior, timing, or context.
Let visitors stay anonymous—or connect feedback to real profiles. If you already know who they are, pass that data into the widget and gain deeper insights.
Instant Feedback
Collect feedback exactly where the experience happens—on your site, at the very moment a visitor takes action.
Under Your Control
You decide how and when widgets appear. Seamlessly aligned with your design. Precisely triggered by behavior, timing, or context.
Anonymous or Identified
Let visitors stay anonymous—or connect feedback to real profiles. If you already know who they are, pass that data into the widget and gain deeper insights.
What Are Widgets For?
Real-World Use Cases
Website feedback can unlock a wide range of valuable insights—it all depends on where and how you place your widgets. Every touchpoint tells a different story.
Website Widgets
The Feedback
You Actually Need
Tailor every question and response to fit your goals. Adapt to different scenarios, audiences, and moments—so you collect exactly the insights that help you refine, optimize, and elevate your online presence.
Smart Setup
Visible
Where It Matters Most
Trigger surveys exactly when the experience is still fresh—when customers can provide the most accurate and valuable feedback. By reaching them at the right moment and in the right place, you significantly increase response rates and the quality of every insight you collect.
Trend Report
See clearly whether you’re improving
or falling behind.
Track results for specific factors and measure the real impact of every change you make. Instantly verify whether your initiatives are driving a better customer experience—and make confident decisions backed by data.
Show data from Customer Care Satisfaction, during last 3 months
Segment Report
Pinpoint weak spots
across your website or service
Get a clear, segmented view of the entire experience and uncover where friction holds you back. Take targeted action—then track whether customer experience is truly improving.
Show data from BigXXL.com, segmented by Satisfaction, during last 3 months
Reports
The features you need.
Nothing more. Nothing less.
Purpose-built to support your business from every angle. However you use your widgets, you can rely on reports that deliver exactly what matters—clear insights, practical outputs, and the confidence to act.
